Email Surveys
In the current one-to-one marketing environment, surveying is an
extremely effective way of finding out what your customers
need. This also gives them an opportunity of
telling you how they like to be communicated with.
Email is an effective tool enabling you to reach the recipient quickly
with specific questions that allow the customer to give you valuable
feedback for your business. This method of surveying is also
very cost effective.
Our clients are using our email survey capability to:
- Gain an understanding of the
services being used by their customers
- Educate customers about all
the services their company provides
- Understand the way customers
like to receive information e.g. phone call, representative visit,
product information mailed, email messages with links to your website
etc.
- Gain a valuable insight into
how their products are being used
- See how they are perceived
in the marketplace
Survey
Design & Set-up
- Develop appropriate
questions with client – no more than 15 questions on-line
- Build the on-line survey
using radio buttons, drop down boxes, text areas, multi-choice tick
boxes etc.
- Link survey to database for
reporting purposes
HTML
Design of Covering Email to send Survey
- Layout of the written copy
with photographic images
- Inserting links to the
survey and database
- Design & layout of
reply page to Survey recipients to thank them for their response
To
transmit the email and provide full Reporting of Campaign results
- Send your personalised
e-mail message at optimum times
- Provide Overview report
- Full comprehensive reporting
in Excel
We have a Powerpoint Presentation that gives examples of some of the
Email Surveys we have undertaken, and we would be happy to show this to
you.
For pricing information click here.
Please contact
us to learn more about email surveying.
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